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Frequently Asked Questions

PRODUCT INFORMATION

I JUST RECEIVED ORGANICA 'DREAM LOTION' BUT I ORDERED 'ADVANCED SLEEP LOTION' - IS THIS THE SAME PRODUCT?

Yes - Organica 'Dream Lotion' formula is 100% the same!

After the huge success of our beloved Organica Advanced Sleep Lotion, we have decided to add more products to the Organica line. To kick off the additions, we have changed the name our 'Advanced Sleep Lotion' to 'Dream Lotion'. The formula remains 100% identical to what was formerly known as Organica Sleep Lotion.

WHERE IS ORGANICA MADE?

Organica Dream Lotion is formulated and packaged in the USA. 

WHAT IS THE SIZE OF EACH JAR?

Each jar contains 8 fl oz of lotion. This lasts our happy customers anywhere from 1-2 months.

IS ORGANICA GLUTEN FREE?

Yes! Organica Dream Lotion is a gluten-free product. The oats used in Organica are gluten-free. It is safe for use by those suffering from celiac disease.

To find out more about the ingredients contained in Organica, visit our click here

HOW SHOULD I USE ORGANICA SLEEP LOTION?

To get the best out of your Organica Dream Lotion, we suggest applying this sweet lotion to your neck, chest, arms and wrist areas until completely absorbed. Applying a little to your chin, nose and soles of your feet, can be an added bonus too. Check out our video and more info here.

Organica is hypoallergenic, so if you wish, you can apply this lotion to your face and/or rest of the body too.  We recommend using roughly a little more than a tablespoon amount to cover these areas, but you can use as much as you like!

IS ORGANICA SAFE FOR USE ON CHILDREN?

Due to the presence and concentration of essential oils in our lotion, we do not recommend use on infants under the age of 6.

IS ORGANICA SAFE FOR USE IF PREGNANT?

We recommend consulting your Doctor before using this product if you are pregnant due to the presence of Clary Sage oil.

Similarly, we do not recommend use if you are breastfeeding.

I HAVE ASTHMA - CAN I USE ORGANICA?

Everyone's physiology is unique, therefore, we advise you take note of the following: whilst the majority of our users suffering from asthma are not affected by this product, a few have reported the scent prompting a difficulty in breathing. If you have asthma and tend to be affected by strong scents, we would recommend caution in using this product.

HOW DO I EDIT / REMOVE ITEMS FROM MY CART?

To edit the number of items in your cart, head out of the checkout page and back to your cart. Here, reduce the corresponding quantity of items you wish to remove and click the 'update' button.

SUBSCRIPTIONS

DOES ORGANICA RUN AN AUTO-SHIP/SUBSCRIPTION PROGRAM? 

We offer both One-time purchase & Subscription opportunities.

Here at Organica, transparency is very important to us - we want to make sure you know exactly what you're getting when you order. So, if you're looking to make a one-time purchase you can absolutely do so! To be sure of what you've ordered, you can simply check the description of your order either in your cart or in your confirmation email. Rest assured, entering into a subscription is a clearly marked process; the only way to do so is by clicking the 'Start My Subscription' button on the subscription page here.

If you're interested in becoming a subscription partner, saving 40% off and receiving free shipping on every order, you can do so right here

SUBSCRIPTION INFO.

If you’ve subscribed to Organica, welcome to the Naturally Better Club, we’re super excited to have you as part of the family! If you’re interested in becoming a subscription member, or simply looking to find out more, then you’re in the right the right place!

What does the subscription package offer? Becoming part of the Naturally Better Club has lots of awesome perks - No. 1 being that you get a massive 40% off our regular one-time order price AND free shipping each month. In addition, you’ll always be the first to know about and get access to exclusive offers and new product launches.

Order Frequency & Subscription Flexibility - The standard timing preset for subscription orders is 30 days. However, recognising just how busy our lives can be, we’ve worked hard to make our subscription package as flexible as possible so your subscription fits around you, and not the other way around! So, if for any reason you need to skip a shipment, change the date or location of your next delivery just let us know via instant chat, email or our store contact form.

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PAYMENT 

HOW CAN I PAY?

Purchases can be made via Credit/Debit card or Paypal.

HOW DO I KNOW THAT MY CREDIT CARD DETAILS ARE SECURE WITH YOU?

We take the security of your information incredibly seriously and go to great lengths to make sure our site utilises the latest and best methods of protection for you. When you enter your personal information on our website we use Secure Sockets Layer (SSL) technology to protect your personal information as it is transmitted to us.

All payments are processed and secured by Stripe who have added an additional layer of protection for you by asking you to validate your details before the payment is authorised.   

CLICK HERE FOR INFO. ON SHIPPING AND RETURNS

IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE GET IN TOUCH WITH OUR FRIENDLY CUSTOMER ADVICE TEAM AT contact@organicasleeplotion.com.